Location & Service Hours
Location
East side of the first floor of the Administration Building
Service Hours
Counter Service
Monday to Friday, 9:30 am - 12:00 pm, 2:30 pm - 5:00pm (except for public holiday)
Talent Service Workstation
Wednesday, 2:30 pm - 5:00 pm (According to Notification)
Self-service
24 hours *7 (under construction)
| Counter | Working Hours | Service | Items | Department | Contact |
|---|---|---|---|---|---|
| Counter 2 | Wednesday
14:30 -17:00 |
Logistics Service | Guest rooms, vehicles, security, campus construction, cafeteria, campus commerce | Office of General Logistics | 020-88339142 |
| Counter 3 | Wednesday
9:30-12:00; 14:30 -17:00 |
Hukou & Archives | Student file borrowing&transfer, Hukou transfer, collective front page, party and youth league relationships | Archives Management Department | 020-88339144
armd@hkust-gz.edu.cn |
| Counter 4 | Tuesday, Thursday 14:30-17:00 | Student medical Insurance | Student ID booklet, medical insurance services and consultation | Office of Student Affairs | 020-88339145 |
| Counter 5 | Monday to Friday 9:30-12:00; 14:30-17:00 | Student Affairs Services | Student ID booklet, Lost & Found, and others | Office of Student Affairs | 020-88339141
onestopservicecenter@hkust-gz.edu.cn |
| Counter 6 | Monday, Wednesday, Friday14:30-17:00 | IT Services | Network, campus card, access control, email, GPT | Information Technology Department | 020-88339143 |
| Counter 7 | Monday, Wednesday, Friday14:30-17:00 | Dormitory Management Services | PG accommodation certificate, student dormitory application, room Change, off-campus accommodation, and consultation | Office of Student Affairs | 020-88339146
studentquarter@hkust-gz.edu.cn |
| Counter 8 | Monday to Friday9:30-12:00; 14:30-17:00 | UG Recruitment Consultation | UG Recruitment Consultation | Office of Student Affairs | 020-88339141 |
Vision
One Stop Service Center aims to provide students and staff with convenient and efficient services. We offer both online and offline access to appointment scheduling, enquiries and business handling. With the ongoing development of the Center, we will expand our services to provide more comprehensive and all-around services for students and faculty across the campus.